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Emergency Response for Vehicle Claims

Below are a list of Emergency Contact numbers for vehicle incidents:

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Police - Dial 000 

Police Assistance Line 131 444

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Wildlife Victoria

03 8400 7300 or request assistance via their website. 

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24/7 Towing Options for the Macedon Ranges

Always contact us or your your insurer to arrange a tow truck following an accident, but some local options include: 

Vereker Bros Smash Repairs, Kyneton - 03 5422 2603

Gisborne Smash Repairs, Gisborne - 0403 028 044

Sunbury Collision Centre, Sunbury - 03 9740 8193

Parsons Towing, Castlemaine - 03 5472 2022

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When you've had an accident the most important thing is to ensure everyone involved is safe, and then arrange to have your vehicle taken somewhere safe. If other vehicles are involved it's also important to obtain the relevant names, addresses, phone numbers and vehicle details. 

 

Phone us on 0407 410 206 for assistance at any time, we will support you through this process at no additional cost

- it's just what we do. 

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For vehicle claim support call:
 0407 410 206 

FOR NON-URGENT VEHICLE CLAIMS

Your message has been received, I will be in touch as soon as possible - Kate

PO Box 349, KYNETON VIC 3444

20 High Street, KYNETON VIC 3444

03 4411 2704

Macedon Ranges Insurance
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Macedon Ranges Insurance Pty Ltd | ABN 65 672 507 191 | AR No. 1283072 Authorised Representative of PSC Connect Ltd ABN 23 141 574 914 AFS License No 344648.

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We are a PSC Network Insurance Partner and part of the PSC Insurance Group, a publicly listed multi-national Insurance Broking company with global reach. We have the size and scale to help you protect your operations and assets by providing appropriate advice and the ability to leverage our scale with leading insurers, underwriting agencies, and access to the London insurance market. We benefit from knowledge across a broad range of industries so we can focus our efforts on understanding every customer, every policy and every risk, ensuring our clients have access to a wide range of insurance companies, a broad range of products, and highly-competitive industry pricing.

 

Disclaimer: The information provided on this website is for general information purposes only, and it is not a substitute for professional advice. You should always consider the PDS/Policy wording before making a decision. Coverage may differ based on specific clauses in individual policies. Refer to the FSG on our website or by requesting a copy for our services and remuneration details.

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Macedon Ranges Insurance is a member of NIBA and endorse the Insurance Brokers Code of Conduct which can be found here.

© Macedon Ranges Insurance 2025

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